Privacy Policy

1. Introduction

BodyFit Health Club (Private) Limited ("we," "our," or "us") operates the BodyFit Health Club mobile application and website ("App" or "Platform").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and related services.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide our services.

A. Information You Provide

When booking a service, we may collect:

• Full Name
• Phone Number
• Address
• Optional Notes provided by you
• Selected Service Details

B. Automatically Collected Information

We may collect limited non-personal technical information such as:

• Device type
• App version
• Basic usage data
• Crash logs (for performance improvement)

We do not collect precise location data unless explicitly required in future updates.

3. How We Use Your Information

We use collected information to:

• Process and manage bookings
• Contact you regarding scheduled services
• Provide customer support
• Improve service quality and user experience
• Prevent fraud or misuse
• Maintain app security

We do not use your data for unrelated marketing without consent.

4. Data Sharing & Disclosure

We do not sell your personal information.

We may share limited data only when necessary:

• With assigned trainers or service providers to fulfill your booking
• If required by applicable law or legal request
• To protect the rights, safety, or property of our users or company

All service partners are expected to handle your information responsibly.

5. Data Retention

We retain booking information only as long as necessary:

• To complete service delivery
• For support and dispute resolution
• To comply with legal obligations

After that period, data may be securely deleted or anonymized.

6. Data Security

We implement reasonable technical and organizational measures to protect your information.

However:

• No system is completely secure.
• We cannot guarantee absolute security of transmitted data.
• Users are responsible for keeping their device secure.

7. Your Rights & Choices

You may:

• Review information you provide before submission
• Contact us to correct booking details
• Request support regarding your data

If you wish to inquire about your data, contact us via the Contact Us section of the App.

8. Children's Privacy

The App is not directed toward children under 13 years of age.

We do not knowingly collect personal data from children under 13.

If we become aware of such data collection, we will take appropriate steps to remove it.

9. Third-Party Services

The App may use third-party tools (such as analytics or crash reporting services) to improve performance.

These providers may collect limited technical information in accordance with their own privacy policies.

We are not responsible for third-party privacy practices.

10. Health Disclaimer

BodyFit Health Club provides fitness-related services.

Users with medical conditions should consult a qualified healthcare professional before starting any physical activity.

We do not provide medical diagnosis or treatment through the App.

11. Policy Updates

We may update this Privacy Policy periodically.

Changes will be reflected within the App and/or on our website.

Continued use of the App after updates means you accept the revised policy.

12. Contact Information

For privacy-related questions, contact:

BodyFit Health Club (Private) Limited
Email: info@313bodyfithealthclub.online